2017

  • TELUS International is awarded “Exporter of the year” in the Services category by the Exporters Corporation of El Salvador (COEXPORT) in El Salvador
  • TELUS International opens a second delivery center in Cascadas Corporate Center in Antiguo Cuscatlan, El Salvador

2015

  • In recognition of its HOPE program, TELUS International Guatemala is presented the “Community contribution” award by the American Chamber of Commerce
  • TELUS International El Salvador is recognized as a “Positive brand” by the Business Foundation for Social Action (FUNDEMAS)

2014

  • TELUS International Guatemala is awarded “Exporter of the Year” by the Guatemalan Association of Exporters (AGEXPORT)
  • Transactel powered by TELUS is re-branded TELUS International Central America
  • Facilities in Interamericas World Finance Center are inaugurated in Guatemala City

2013

  • Transactel powered by TELUS is awarded “Exporter of the year” in the Services category by the Exporters Corporation of El Salvador (COEXPORT) in El Salvador
  • Hearing impared team members join Transactel powered by TELUS in Guatemala 
  • The first class of the HOPE program graduates and joins our team in Guatemala
  • Transactel powered by TELUS is presented the “Community contribution” award by the American Chamber of Commerce in Guatemala 

2012

  • The PCI Data Security Standard Certification is given to Transactel powered by TELUS in Guatemala
  • Frost & Sullivan Award given to TELUS International for its introduction of contact center outsourcing services in the Central American and Caribbean market

2011

  • Transactel becomes Transactel powered by TELUS
  • Transactel powered by TELUS is awarded “Exporter of the year” in the Services category by the Exporters Corporation of El Salvador (COEXPORT) in El Salvador 
  • Transactel powered by TELUS wins the Stevie Award as a public recognition for the accomplishments and contributions of companies and business people worldwide

2010

  • Ranked in the “Top 100 Best Services Providers” by Global Services 100
  • Transactel is awarded “Best customer care for directory assistance” by The Paisley Group

2009

  • Transactel Guatemala is presented the “Hero Volunteers” award by United Way
  • Recognized as one of the “Best Place to Work in Central America and the Caribbean” by Great Place to Work Institute
  • Ranked in the “Top 20 World’s Best Outsourcers” by ContactCenterWorld.com
  • Transactel is awarded Exporter of the Year in the Services & Innovation category by Guatemalan Association of Exporters (AGEXPORT)

2008

  • Transactel expands its operations to Quetzaltenango, the second largest city in Guatemala
  • Transactel University is established with the purpose of helping candidates improve their English level to join our team

2006

  • Transactel expands its operations to El Salvador

2001

  • Transactel is established as a contact center and begins its operations

1995

  • Transactel is founded in Guatemala as a mortgage and commercial portfolio management company